SMS TERMS OF SERVICE
On Time Software Systems Inc — OnTime Dispatch
Last Updated: March 29, 2026
Program Name
OnTime Dispatch SMS Notifications
Program Description
OnTime Dispatch by On Time Software Systems Inc provides operational SMS notifications to authorized employees, contracted drivers, and business contacts of our customers. Messages include:
- Dispatch alerts and trip assignments
- Trip status updates and delivery confirmations
- Compliance and safety reminders (e.g., license/certification expirations)
- Daily operational briefings and exception alerts
- Schedule changes and urgent notifications
OnTime Dispatch is a software-as-a-service (SaaS) platform for the trucking, logistics, and transportation industry. SMS notifications are a feature of the platform used to keep authorized personnel informed about operational activities.
Message Frequency
Message frequency varies based on operational activity and user notification preferences. Users typically receive between 1 and 10 messages per day, depending on their role and the volume of dispatch activity. Users can control which notification types they receive through their account settings.
Message and Data Rates
Message and data rates may apply. Contact your wireless carrier for details about your text messaging plan and any associated charges.
Opt-In / Consent
End-users consent to receive SMS messages through explicit opt-in within the OnTime Dispatch web application. During employee or driver onboarding, administrators enter the user's mobile phone number. Users must actively enable SMS notifications by toggling on the SMS channel in their account settings and confirming their phone number via a verification text. Only after this confirmation will operational messages be delivered.
Only company employees, contracted drivers, and authorized business contacts receive messages. No marketing messages are sent to the general public. Users may revoke consent at any time.
Opt-Out Instructions
You can cancel SMS notifications at any time:
- Text STOP to the number from which you received a message to unsubscribe from all SMS notifications. You will receive a one-time confirmation message acknowledging your opt-out.
- Disable SMS notifications in your OnTime Dispatch account settings under Notification Preferences.
After opting out, you will no longer receive SMS messages from OnTime Dispatch unless you re-enable notifications.
Help
For assistance with SMS notifications:
- Text HELP to the number from which you received a message for automated assistance.
- Email: support@ontimesw.com
- Phone: (909) 970-3905
- Website: www.ontimesw.com
Supported Carriers
SMS notifications are supported on all major U.S. wireless carriers, including but not limited to AT&T, Verizon, T-Mobile, Sprint, and their MVNOs. Carriers are not liable for delayed or undelivered messages.
Privacy
Your phone number and messaging data will not be shared with third parties for marketing purposes. We use your phone number solely to deliver operational notifications related to the OnTime Dispatch platform. For full details on how we collect, use, and protect your information, see our Privacy Policy.
Contact Us
On Time Software Systems Inc
1174 Via Verde, Ste #1008
San Dimas, CA 91773-4401
Email: support@ontimesw.com
Phone: (909) 970-3905
Website: www.ontimesw.com
By opting in to receive SMS notifications from OnTime Dispatch, you acknowledge that you have read and agree to these SMS Terms of Service.